The Manager’s Toolkit: A Guide to Managing People at Work

In the course, Guide to Managing People you will engage with some HR theories and then see how they translate into every day working life.

About this Course

The aim of this course on Guide to Managing People is to give you a practical guide to managing people at work.

It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place.

At the end of the course we hope you will be better equipped to choose a suitable, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.




The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.

1 hour to complete

2 videos (Total 15 min), 2 readings



This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.

4 hours to complete

5 videos (Total 36 min), 1 reading, 6 quizzes


Guide to Managing People: Leadership and Decision making

This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.

7 hours to complete

6 videos (Total 48 min), 3 readings, 6 quizzes


Guide to Managing People: Performance Management

This week we are looking at how a well designed performance management system can help both the employee and the organization.

7 hours to complete

5 videos (Total 37 min), 8 readings, 7 quizzes


Guide to Managing People: Pay as a motivator

This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?

5 hours to complete

6 videos (Total 27 min), 2 readings, 7 quizzes


Guide to Managing People: Managing conflict at work

Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.

5 hours to complete

4 videos (Total 33 min), 3 readings, 5 quizzes

Free Course on Guide to Managing People

Originally posted 2022-02-09 01:58:34.


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Future Syllabus