Business Etiquette: Master Communication Skills for the workplace and Office Skills


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Learn how to show achieve communication skills for the workplace and get essential office etiquette tips for professional communication at work.

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About This Course

This course will make sure your office etiquette is up to the correct standard and give you essential workplace communication tips and soft skills for working efficiently and professionally.

Improve your communication skills and learn the email etiquette rules in the workplace

With over 300 billion emails being sent around the world on a daily basis, email is widely used across business and personal communication.

When it comes to working, a key component of your success relies on you being able to use the appropriate forms of communication skills for the workplace. This course will help you identify the key pillars of email etiquette.

You’ll learn with the use of communication skills for the workplace, how to maintain open and professional channels of communication in all areas, including how to construct a professional email message, adding attachments and hyperlinks, add a signature block, as well as provide guidelines on copying others to email correspondence.

Grow your soft skills and show professionalism in your appearance, attitude, and behavior

As well as learning how to communicate professionally with your clients and colleagues, you’ll learn how to enhance your soft skills like communication, time management, and listening so that you can present yourself in a way that aligns with the values of your place of work.

The course will teach you how communication skills for the workplace can have a significant impact on interview success, impress important clients and promote effectiveness.

You’ll also explore how the way you present yourself can positively impact your attitude and confidence, ultimately altering the perception others have of you.

Learning on this course

You can take this self-guided course and learn at your own pace the effectiveness of communication skills for the workplace. At every step of the course, you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to…

  • Explore professional representation, conduct, and attributes
  • Identify workplace etiquette in communications, behavior, and practice
  • Explore how appearance, attitude, and behavior has significant impacts on employability
  • Evaluate the principles of professional communication when using email
  • Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  • Identify the key elements of email and the tools which can be applied to improve email etiquette.
  • Explore the advantages of communication skills for the workplace.

Who is the course for?

This course is designed for anyone looking to show their most professional selves at work.

It will be particularly useful for those new to the workforce, university students preparing to enter the world of work, as well as those returning to work or entering a new role in a business setting.

Free on Course Business Etiquette: Master Communication and Soft Skills

Originally posted 2022-01-06 10:11:37.

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Mass Communication Student, Federal University, Oye Ekiti and Content Creation Specialist. Join me on Twitter.

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